Once you receive the items, you have 3 days to try them on and decide which item(s) you want to keep. The rest can be sent back with the prepaid shipping bag that comes with your order. All shipping is included in the price of your styling fee. For the items you want to keep, you go through a simple check-out process on their website.
I decided to try the service for my birthday and wanted to review the items that I got. Spoiler Alert: I loved this service and actually kept the whole ox of items! Score!
Dominic Geo Print Shirt Dress
Brendan French Terry Leather Trim Blazer
Lydia Floral Print Key-Hole Blouse
Giovanni Straight Leg Jean
Joya Bauble Pendant Necklace
The Nitty Gritty
A few other details: Every fix comes with a personalized note from your stylist describing briefly why s/he picked the items for you. In addition, there is a card that shows two ways to style each item in the fix in order to give you inspiration. The necklace didn't have a "styling card," but my stylist did suggest to pair the necklace with the key-hole blouse, jeans and blazer, which made a lot of sense.
Overall, I was very happy with the experience and have already scheduled another fix. From the other reviews I have read, I think that I had positive results with this company for a few specific reasons:
1. Realistic Success Rate: My hope going in was that one item would be a keeper, because the $20 styling fee is applied to any item you buy. I figured if I liked one item, I would not be losing the $20. Because I only hoped for one item, having all of them work out felt like a home run. I still think that hoping one item will work out it a reasonable expectation going forward.
2. Willingness to Pay: Let's be clear: you can get clothes for cheaper than what you'll pay doing Stitch Fix. While they do ask what price range you're looking to spend when setting up your style profile, the clothes are going to be closer to retail. The clothes I got are also more stylish and higher quality than what I feel I often get at TJ Maxx on the regular. (No hate for TJ's - I lo-ove it!). If you're not willing to pay the true cost, then I think you may be setting yourself up to be disappointed.
3. Honest Details: I told the truth about my weight, clothing size and proportions, whether I liked it or not. I think this made a world of difference in getting the clothes to fit right. If the clothes don't fit, no matter how cute they are, you won't keep them.
4. Lots of Information - I think my Pinterest board made a big difference. I set up a board solely for Stitch Fix and only pinned things that I would both love to wear and thought that I could wear in terms of shapes and styles.
FINALLY, if you refer a friend (or inspired stranger), then you received a $25 credit when that person orders and receives a fix. So, if you're interested in signing up, I'd love for you to use my Referral Link. ;o)
I hope you found this helpful! I'm pretty fascinated by Stitch Fix and would love to hear other people's experiences!